Human Capital/Talent Management: If people are the most valuable asset a business has then it is crucial to get the best performance possible from the people. We have proven programs to help you engage, build, leverage, retain and attract the talent your organization needs to perform at the highest level while improving your bottom line.

• Engage the talent you have to perform at their highest levels
• Build the talent you need to execute your operating plans
• Leverage the talent within the organization to put the best people on the biggest opportunities
• Retain the talent you need to support your business strategy
• Attract the talent required to prosper long-term

A comprehensive report by the ISR Employee Engagement Report in 2006 clearly shows that organizations with highly engaged workforces performed up to 50 percent better than those with low engagement. Based on surveys of over 664,000 employees worldwide, the study analyzed companies’ operating income, net income and earnings-per-share (EPS) over a 12-month period:

• In terms of operating income, the high-engagement companies improved by 19 percent whereas the low-engagement companies declined by 33 percent.
• Net income for high-engagement companies rose by 13 percent; for low-engagement companies it fell by 4 percent.
• In the high-engagement companies EPS grew by 28 percent; in the low-engagement companies it fell by 11 percent.

These impressive findings leave little doubt that engagement is important to business performance.

To achieve the desired performance results in your business there needs to be a constant, clearly defined focus on maximizing the value-add of the intangible assets. The intangible assets are the human capital, social capital, structural capital, and organizational capital as defined below.

• Human Capital - The collective knowledge, experience and attributes of employees that they choose to invest in their workplace; tacit knowledge, education, work-related know-how, work-related competencies.
• Social Capital - The relationships within the organization to facilitate the transfer of knowledge; Mentor-mentee relationship, collegial networks, team relationships, know-who, culture.
• Structural Capital - The codified knowledge that resides within an organization; intellectual property, methodologies and policies, patents, copyrights.
• Organizational Capital - The company’s external relationships; license agreements, partnerships, distribution channels, customers, brand credibility. 

Intangible assets make up 85%+ of the value of today’s organizations and it is critical to identify, enhance, leverage and multiply the value of these intangibles.

Mentoring: We provide one-to-one advisory services for business owners and leaders to position their organizations for efficiency, growth and increased profits. We also provide career coaching and executive coaching services.

The Total Synergy Solutions business advisors are experts at identifying and leveraging the key drivers of your business. We are there with you through every step of the improvement process. Unlike consultants, our advisors do not ″do it for you″, instead, we assist you in finding and implementing the solutions to your business needs. We help you with:

• Alignment of your business and personal goals
• Alignment of your team and other resources with the goals of the business
• Development of your leadership skills
• Enhancing your business knowledge and skills
• Identifying the best options for marketing and sales
• Improving the planning and reporting to manage your business more effectively
• And, freeing up your time to spend more "time working ON your business rather than working IN your business"

Management Consulting: With our depth of experience, we can help you tackle any projects or processes in your business to improve effectiveness and efficiency, and achieve the results you desire. For our larger clients we offer comprehensive consulting solutions in the following areas:

• Human capital/talent management
• Organizational capability
• Systems implementation
• Leadership and management development
• Change management
• Global expansion
• Performance improvement

Total Synergy Solutions is capable of successfully completing any size project, anywhere, through our global network of expert business advisors. Let us help you find the solutions to grow your business.

Professional Development: Professional development is essential for every individual, whether employed or not. It is vital for every business and professional organization to increase the knowledge and skills of their employees. They should strive to enhance the quality of performance, to ensure an improvement on the personal and professional front.

Professional development is necessary to increase knowledge and skill, through certified and consistent education in the profession. A professional development program boosts the individual’s career through travel, research, workshops and seminars, and by working with professionals who are experienced. People take up a professional development course to build their expertise in business and contribute to organizational development.

Professional development courses are either general, or skill- based. General professional development caters to general skills, through basic personal education. Skilled development on the other hand, deals with the current profession, leadership qualities, managerial skills and enhancing a person’s productivity. The courses are designed with the intention of developing a person’s level of competency and professionalism. The successful completion of the course opens avenues for unlimited growth which ultimately contributes the organization’s bottom line.

Our advisors are experienced in using the tools to help you determine the strongest attributes of your business professionals’ and customize the appropriate professional development course to maximize their career development for both personal gain and your overall organizational performance. Contact us today to discuss how we may be of service to you.

Organizational Development: Our Advisors help you identify and align your personal and business goals and "chart the course" to achieve and exceed those goals. We turn your dreams into reality.

We help you achieve your strategic goals by focusing on building the capability in your organization to reach the strategic objectives. The process involves: identifying the strategic goals; determining current capability; analyzing what processes, systems, practices and attributes to carry forward; determining what processes, systems, practices and attributes to leave behind; then, fixing the timeline to accomplish the plan.

It is relatively easy to write the strategy, but very difficult to achieve the strategic goals. We are here to help you through every step of this process.

Customer Focus: Our customized Customer Focus program is about building Rapport and Alignment with all customers; internal and external. By "focusing" on the individual and not on "service" bench marks, time constraints, and conventional industry standards we will have the ability to affect a positive outcome with each opportunity.

From both a business and personal standpoint these principles will allow you to Build Relationships so that you provide your customers with their core needs when contacting you. While you may not always be able to provide the answer or solution they want, you can provide a positive experience and create alliances that will benefit all involved.

You can achieve your departmental and company goals while enhancing your own personal satisfaction by performing a vital function of providing exceptional Customer Service through Customer Focus.

HR Systems: Our approach is; simple systems – big results! We assist you in determining what systems you need to effectively maximize business performance and then help you decide if and where to apply technology to become more efficient and profitable. We implement systems to:

• Automate routine tasks
• Maintain quality and consistency
• Ensure required activities occur on time
• Eliminate guess work

The benefit gained from having the proper systems in place:

• Accomplish more with less time and effort
• Increase efficiency
• Maintain quality and control
• Reduce costs
• Reduce learning / training curve
• Delegate areas of responsibility

Key areas requiring systems:

• People and Education
• Delivery and Distribution
• Testing and Measuring
• Systems and Technology

Exit Strategies: When and how to exit your business is as important as why you started the business in the first place. This often overlooked process is very important to getting the most value out of your business when it is time to move on.

When is the right time to start the exit planning process - now! Our expert advisors can work with you to develop the best plan to maximize the value of your business at the time you want to exit. We can also provide solutions to some other often overlooked business needs. Such as:

• The right business insurance coverage
• Key employee insurance
• Investment planning
• Optimum legal structures
• Franchising opportunities
• Custom solutions for your specific needs

Total Synergy Solutions can provide value-adding solutions to starting, developing, growing and exiting your business. Let us be your partner for the full business life-cycle.

Small Business Development: The Total Synergy Solutions (TSS) Small Business Development team is an extension of your business. Our coaches are pursuing their individual passion of helping every individual and business to achieve the desired results they are working so hard to realize. We utilize over 75 years of combined business experience, knowledge, and continual self-education combined with our coaches’ individual desire to see you succeed to assist you in developing a formula for success.

However big or small your personal dreams are the Small Business Development Team will be an added value in assisting you to achieve them.

Although most of our corporate programs can be customized to fit small to medium companies, your challenges usually require a more personal approach. As your business coach we will work with you on your company objectives and align them with your personal goals. If you have multiple partners it’s vital you are all moving in the same direction with the same objectives. Our coaches can assure all the important elements of your business are in alignment so you can efficiently and effectively achieve your desired results.

Are you working longer hours than you want to or ever thought you would be?

Do you want to regain the vision and dream that led you to forming your own business in the first place?

What would you do to regain control of your life and spend more time with family and friends?

As your coach, we will be working with you in every aspect of your business. The emphasis on each area depends on your needs, the type of business you have, and your goals. We will assist you in developing clear, concise strategies and work with you to manage each plan to fruition.

Our passion is to help small business owners spend less time working in your business and more time working on your business. In the end, you’ll be spending less total time working and will be making more money. We’d also like to help you put the FUN back in your business and your life.

We will work together to redefine your dreams and vision, and then we will put into place the necessary systems, strategies, and tactics that will allow you to turn your business venture into a thriving, successful one.

There is no time like the present, right now, to get started on your dreams and goals. If you are ready to move your business to the next level, contact us today for a FREE, NO OBLIGATION consultation. Find out how you can change the way you do business to achieve the results you deserve!

And before you leave, visit our resources page and browse through our free Business Tools downloads. There you will find many automated froms and worksheets, templates, models and guides thyat can start helping you with your business today.

What is a Business Coach?

A business coach is just like a sporting coach. A sporting coach pushes an athlete to achieve optimum performance, provides support when they are exhausted and teaches the athlete to execute plays that their competition does not anticipate.

The role of the business coach is to coach business owners to improve their business through guidance, support and encouragement. They help the owners of small and medium sized businesses with their sales, marketing, management, team building and so much more. Just like a sporting coach, your business coach will make you focus on the game.

The owners of small to medium sized businesses find it hard enough to keep up the pace with all of the changes and innovations going on in today’s modern world, let alone to find the time to devote to sales, marketing, systems, planning and team management, and then to run their businesses as well!

As the world of business moves faster and becomes more competitive, having a business coach is no longer a luxury; it has become a necessity

On top of all of this, it’s difficult to get a truly objective answer from yourself. Don’t get me wrong, you can survive in business without the help of a Coach, but it’s almost impossible to thrive.

• A Coach can see the forest for the trees.
• A Coach will make you focus on the game.
• A Coach will hold you accountable.
• A Coach will tell it like it is.
• A Coach will give you small pointers.
• A Coach will listen.

A Coach will be your marketing manager, your sales director, your training coordinator, your partner, your confidant, your mentor, your best friend. In short, your coach will do whatever is possible to help you make your dreams come true.

There is no time like the present to get your businees coach on yourteam. If you are ready to move your business to the next level, contact us today for a FREE, NO OBLIGATION consultation. Find out how you can change the way you do business to achieve the results you deserve!